These Terms and Conditions ("Agreement") govern the use of the Swipe Karts platform ("Website"), operated by Swipe Karts, located at Ghaziabad. By accessing or using the Website, you agree to comply with and be bound by these terms.
Swipe Karts is an online marketplace that connects sellers (vendors) with buyers (customers) to facilitate the sale of goods.
"User" refers to any individual or entity accessing the Website.
"Buyer" refers to customers who browse, purchase, or interact with products listed on the Website.
"Vendor" refers to registered sellers offering products for sale through the platform.
"Website" refers to the eCommerce platform operated by Swipe Karts.
To use certain features of the Website, you must create an account.
Users must provide accurate and complete information during registration and agree to update such information if it changes.
By registering, you confirm you are at least 18 years of age or possess legal parental or guardian consent to enter into this agreement.
Vendors must sign up for an account and provide necessary business information to list products.
Vendors must ensure that all listed products comply with applicable laws and regulations.
Swipe Karts reserves the right to approve or reject any vendor registration.
Users and vendors are responsible for maintaining the confidentiality of their account details, including passwords.
You agree to notify Swipe Karts immediately of any unauthorized use of your account.
Vendors must:
Accurately list product descriptions, prices, and availability.
Honor all orders received and ship products within the agreed time frame.
Handle returns, refunds, and customer service inquiries in accordance with Swipe Karts' policies.
Comply with all applicable local and international laws and regulations regarding product sales, including tax laws.
Buyers must:
Provide accurate delivery information.
Pay for purchases in a timely manner.
Follow the platform's process for returns or disputes.
Respect vendors' policies as listed for refunds, cancellations, and warranties.
Swipe Karts provides a platform for vendors to list their products and facilitates transactions between buyers and vendors.
Payments for products purchased by buyers will be processed by Swipe Karts, and the relevant fees or commissions will be deducted.
The vendor will receive payment for products sold after the deduction of commission fees and transaction charges.
Swipe Karts charges vendors a commission on each sale made via the platform, the rate of which is disclosed upon vendor registration.
Vendors agree to pay these fees as set forth by Swipe Karts.
All fees are subject to change with prior notice to vendors.
Vendors are responsible for the timely shipping of products after an order has been confirmed by a buyer.
Swipe Karts is not responsible for shipping, returns, or customer complaints related to fulfillment.
Shipping times, methods, and costs should be clearly stated by the vendor.
Delivery Services: All deliveries will be handled by a third-party logistics partner, Shiprocket, which is responsible for shipping, tracking, and ensuring delivery of products to buyers. Vendors must ensure that products are handed over to Shiprocket for delivery as per the agreed shipping terms.
Vendors are expected to honor their return and refund policies in compliance with Swipe Karts guidelines.
Swipe Karts will mediate any disputes regarding returns or refunds between buyers and vendors.
Buyers can return products under specified conditions (e.g., damaged goods, wrong items shipped).
Users' and vendors' personal data will be handled in accordance with Swipe Karts' Privacy Policy.
By using the Website, users consent to the collection, use, and disclosure of their data as described in the Privacy Policy.
All content on the Website, including but not limited to text, images, logos, and trademarks, are owned by Swipe Karts or its affiliates.
Users may not reproduce, distribute, or otherwise use the intellectual property without permission from Swipe Karts.
Vendors retain the intellectual property rights to their product listings but grant Swipe Karts a license to use their content for promoting products on the platform.
Users agree not to use the Website for any unlawful or fraudulent purposes.
Vendors must not engage in activities that may harm the reputation or security of the Website.
Buyers must not manipulate reviews or ratings of products.
Swipe Karts reserves the right to suspend or terminate any account that violates these Terms and Conditions.
Vendors may terminate their accounts by notifying Swipe Karts in writing.
Swipe Karts may terminate the Website or modify services at any time.
Swipe Karts is not responsible for any loss or damage resulting from the use of the Website, including issues related to vendor performance, product quality, and customer service.
Our liability is limited to the maximum extent permitted by applicable law.
Any disputes arising under these Terms and Conditions will be resolved through binding arbitration in [Location], in accordance with the rules of the [Arbitration Body].
You agree to resolve disputes individually, without resorting to any class action claims.
These Terms and Conditions are governed by the laws of [Your Jurisdiction].
Swipe Karts reserves the right to modify or update these Terms and Conditions at any time.
All changes will be posted on the Website, and your continued use of the Website constitutes your acceptance of the revised terms.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [[email protected]]
Phone: 9519433179
Address: Plot No. 510, Shamilar Garden, Ghaziabad – 201005
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