Privacy policy

Privacy Policy for Swipe Karts

Effective Date: 02-11-2025

Swipe Karts values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services. By accessing or using Swipe Karts, you agree to the practices outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services. The types of data we collect depend on how you interact with Swipe Karts.

A. Information You Provide Directly

  • Account Information: When you register on Swipe Karts, we collect personal details such as your name, email address, phone number, shipping address, and, if you are a vendor, your business name, tax ID, and product listings.

  • Payment Information: When making a purchase, we collect billing information and payment details (e.g., credit card or other payment methods). We do not store sensitive payment information directly; it is securely processed through third-party payment gateways.

  • Vendor Information: Vendors must provide business-related information, including business name, tax identification, and product listings.

B. Information We Collect Automatically

  • Log Data: We automatically collect information about your interactions with the Website, such as your IP address, device type, browser type, and browsing history on the site.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our Website to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To facilitate transactions, process orders, provide customer support, and handle vendor communications.

  • To Improve Our Website: To analyze and enhance the user experience, troubleshoot issues, and optimize the platform.

  • For Marketing: With your consent, we may send you promotional offers, updates, and newsletters about Swipe Karts products, services, and events.

  • For Legal Compliance: To comply with legal requirements, such as responding to subpoenas or protecting our rights and interests.

3. Sharing Your Information

We respect your privacy and will not sell your personal information. However, we may share your information with trusted third parties in the following circumstances:

A. Service Providers

We share data with third-party service providers who help us operate the platform and provide services, such as payment processors, customer support services, and analytics tools. These providers are required to safeguard your information and use it only to perform specific functions for Swipe Karts.

B. Shipping and Delivery Services (Shiprocket)

As part of our delivery process, we share order information (including shipping addresses) with third-party logistics providers such as Shiprocket, who are responsible for shipping and delivering your purchases. Shiprocket may process and store your information as part of its service, in compliance with its own privacy policy.

C. Vendors

When you make a purchase, your order details (such as shipping address) will be shared with the relevant vendor for the purpose of fulfilling your order. Vendors are expected to handle your information in accordance with applicable privacy laws.

D. Legal Obligations

We may disclose your personal information if required by law, such as to comply with a legal obligation, protect the rights, safety, or property of Swipe Karts, or defend against legal claims.

E. Business Transfers

If Swipe Karts undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such changes and offer options regarding the handling of your data.

4. Data Security

We take data security seriously and implement industry-standard safeguards to protect your personal information. These measures include encryption, secure servers, and access controls. However, no system is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights concerning your personal data, including:

  • Access: The right to request copies of the personal information we hold about you.

  • Correction: The right to request corrections to any inaccuracies in your personal data.

  • Deletion: The right to request the deletion of your personal information, subject to certain conditions (e.g., legal retention requirements).

  • Opt-out: You can opt out of receiving marketing communications by clicking the unsubscribe link in emails or by contacting us directly.

  • Data Portability: The right to request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [[email protected]].

6. Cookies and Tracking Technologies

Swipe Karts uses cookies and other tracking technologies (such as pixels and web beacons) to enhance user experience and collect analytics data. Cookies are small text files stored on your device to remember preferences, settings, and browsing behavior.

You can control cookies through your browser settings, including rejecting or deleting cookies. However, disabling cookies may affect certain functionalities of the Website.

7. Third-Party Links

Our Website may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. International Transfers

If you are located outside of India, please be aware that your personal information may be transferred to and processed in India or other countries. By using the Website, you consent to the transfer and processing of your data in countries that may have different data protection standards than your country of residence.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such data.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post any updated versions on this page, and the "Effective Date" at the top of this page will indicate the date of the most recent revision. Please review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:

  • Email: [[email protected]]

  • Phone: 9519433179

  • Address: Plot No. 510, Shamilar Garden, Ghaziabad – 201005